Our Story
About Us
At PDI Essentials, we deliver end-to-end solutions designed to simplify daily operations -- so you can stay focused on what matters most. We believe convenience store owners and operators deserve modern, easy-to-use tools to manage pricing, inventory, vendors, scan data, employees, and customer loyalty -- all from one platform, at an affordable cost.
Built Different
We Understand Technology
Built by operators, for operators. Our solutions combine real-world operational experience with modern technology to help you run your store with ease.
Powerful Design + Engineering
Our deep expertise in convenience retail and technology enables us to deliver an intuitive, easy-to-use platform that simplifies daily operations and saves you time.
A History of Innovation
We introduced the industry's first cloud-based back office and the first mobile pricebook. Today, we continue to innovate with solutions designed to keep you in control as your business grows.
Future Ready by Design
Our flexible, cloud-based platform is built to evolve with the industry. As convenience retail changes, our solutions adapt -- so you're always ready for what's next.
Support
How We Can Help
Supporting our customers is a top priority. We're committed to helping you get the most value from your investment and ensuring your questions are answered every step of the way.
Extensive Help Center
Access on-demand training articles, videos, and FAQs designed to help you learn at your own pace. You can also join training sessions led by our product experts.
One-on-One Support
Help is always within reach. Connect with our support team via chat, phone, or remote screen sharing for fast, personalized assistance when you need it.
Experienced Support
Our team brings deep knowledge of the convenience retail industry and is fully trained -- so you get practical guidance and real answers, not generic support.
Data Security
Protecting your data is one of our top priorities. We use industry-standard security safeguards and best practices commonly adopted by banks and financial institutions. Your data is securely stored on servers within professionally managed, industry-leading data centers.
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